Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. The privacy policy sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Our website

This cookie policy relates to your use of our website,

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.


A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by going to and opting out of Google Analytics tracking. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below explains the cookies we use and why.

The cookies we use



Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie

Google Analytics

_ga, _gac_<property_id>, AMP_TOKEN _gid. These are the cookies used by GA, not every user will receive all of these

This cookie collects information in an anonymous (non-PII) form including usage information: Cookies expire after a period between 30 seconds and 2 years. Read http://developers /devguides/collection/ analyticsjs/cookie-usage for further details

No, will therefore request your consent before placing this cookie

Authentication cookie

connect.sid, authed

This cookie is used to identify your session so that we can show you your pension details and record your preference

Yes, essential


Third party access to cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some or all of the functionality of our website.

How to contact us

Please contact our Data Protection Officer at or telephone 01635 780141 if you have any questions about this cookie policy or the information we hold about you.

Changes to these policies

We may change this privacy policy or cookie policy from time to time. Please check these policies each time that you use our tools to see if it has been updated.

This policy was last updated on 01 February 2023.

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